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Toll Free North America:
1 (866) 813-6354
Direct Line:
1 (613) 723-5757

"The collection protocol is very convenient, the extraction is very quick and simple, and the yield is great. Our downstream applications include PCR, restriction enzyme digestion and sequencing. We have collected numerous family members who were not willing to go for a blood draw, as well as children, elderly patients and overseas relatives. The ease of shipping and self-collection are remarkable. Our lab is very impressed with this timely product."

Ruth McPherson, MD, PhD
Nihan Kavaslar, PhD
Lipoproteins and Atherosclerosis Research Group
University of Ottawa Heart Institute

Contact Us

Change of Address Notification for DNA GENOTEK INC.

Please be advised that as of December 18th, 2015 our new location will be:

DNA Genotek Inc.
3000 - 500 Palladium Drive
Ottawa, ON, Canada  K2V 1C2

Please update your records accordingly including any accounting or shipping information that may require a current mailing address.

Mailing Address

DNA Genotek Inc.
3000 - 500 Palladium Drive
Ottawa, Ontario, Canada
K2V 1C2

Contact DNA Genotek

Country Phone FAX
North America
1 866 813 6354
1 613 368 4628 (general)
        
1 613 723 5057 (sales)
France
0800 91 10 91
0800 91 10 91
Germany
0800 180 6673
0800 180 6673
UK
0808 120 7644
0808 120 7644
Switzerland
0800-835-631
0800-835-631
Japan
0800 100 0048
All other countries
+1 613 723 5757
+1 613 723 5057
E-mail for Australia and New Zealand
australasia@DNAgenotek.com

Department Enquiries

DEPARTMENT
E-MAIL
General Enquiries
Sales and Customer Service
Technical Support
Accounting
Human Resources
Customer Service Standard

DNA Genotek’s Customer Service Standard, Accessibility, Privacy or any other public policies or standards can be made available by sending a request to privacy@dnagenotek.com or by contacting us directly at +1 (613) 723-5757 and asking to speak with Human Resources.

For a complete list of DNA Genotek’s International Distributors, please click here.
Technical Support
Technical support is available from
9:00am to 5:00pm EST.
Toll Free North America:
1 (866) 813-6354
option 6
All other countries:
+1 (613) 723-5757
option 6
International Distributors
For a complete list of DNA Genotek’s International Distributors, please
click here.
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